Privacy Policy

Welcome to the website www.maisonliberajewels.com (hereinafter the “Website”), operated by Arianna Pavani, owner of the sole proprietorship Maison Libera Jewels di Arianna Pavani, with VAT number 16576161000 (hereinafter the “Data Controller” or the “Seller”).

This Website is dedicated to the sale of costume jewelry and jewelry created by the Seller (hereinafter the “Products”).

Your privacy is of fundamental importance. This policy (hereinafter the “Policy”) describes how we collect, use and protect Your personal data when You visit our Website, purchase our Products or interact with us, in accordance with Regulation (EU) 2016/679 (GDPR).

Data Controller

• Data Controller: Arianna Pavani, owner of the sole proprietorship Maison Libera Jewels di Arianna Pavani
• Registered Office: Via Latina n. 135, 00179 Rome (RM)
• Tax Code: PVNRNN93S53H501G
• VAT Number: 16576161000
• REA Number: RM-1775060
• Email Contact: info@maisonliberajewels.com
• Certified email contact (only for communications sent via certified email): pavaniarianna@pec.it

Personal Data Collected

We collect different types of personal data:

• Browsing Data: Data collected automatically for the operation of the Website, such as, by way of example, IP addresses and browser type.
• Data Voluntarily Provided by the Customer: Data that You actively provide to us, such as:
  • Personal and contact data for purchases: First name, last name, email address, shipping and billing address, telephone number.
  • Data for tax compliance: Tax Code or VAT Number required for the correct issuance of the invoice.
  • Transaction and payment data: To ensure maximum security, the Data Controller does not directly collect or store the complete details of Your payment instrument (such as the full credit/debit card number, expiry date or CVV security code). Such information is transmitted in encrypted form and managed exclusively by certified payment service providers (e.g. Stripe, which manages the WooPayments platform), which act as independent Data Controllers for the management of the transaction. Following payment, the Data Controller receives and processes return data necessary for order management, such as:
    • Transaction identifiers (e.g. unique payment ID);
    • Summary data relating to the transaction (amount, date, time);
    • Partial information identifying the payment instrument (for example, the type of card and its last digits), solely for the purpose of facilitating after-sales assistance and managing any refunds.
  • Data for communications: If You contact us, we retain Your contact details and the content of the communication in order to respond to You.
  • Data for the exercise of Your rights: Data necessary to manage Your requests relating to the right of withdrawal, the legal guarantee or other rights provided for by consumer protection legislation.
• Data Collected Through Cookies: We use essential technical cookies and, only with Your consent, non-technical cookies. For further details, please refer to our separate Cookie Policy.

Purposes of Processing and Legal Basis

Your personal data are processed for the following purposes:

• Management of the contractual relationship: To process Your orders, ship the Products and provide assistance. Legal basis: Performance of a contract.
• Legal and tax compliance: To comply with legal obligations, including correct invoicing. Legal basis: Legal obligation.
• Management of withdrawal, returns and warranty: To manage requests relating to the exercise of the right of withdrawal, returns, refunds, complaints and the legal guarantee of conformity of the Products. Legal basis: Performance of the contract and compliance with obligations provided for by applicable consumer protection legislation.
• Marketing communications (subject to consent): To send You newsletters and promotions. Legal basis: Your explicit consent.
• Service improvement: The Data Controller may process data relating to the use of the Website for security, maintenance and internal statistical analysis purposes. When such activities are carried out through non-technical tracking tools, the processing is carried out in accordance with the methods and on the basis of the consent indicated in the Cookie Policy. Legal basis: Legitimate interest of the Data Controller for security, maintenance and internal analysis activities, where applicable; consent of the data subject for activities carried out through non-technical tracking tools, as indicated in the Cookie Policy.
• Responding to Your requests: To provide You with pre-contractual information. Legal basis: Performance of pre-contractual measures.

Nature of the Provision of Data

The provision of data for contractual and legal purposes is mandatory. Failure to provide such data would make it impossible to complete the purchase. The provision of data for marketing purposes is optional.

Disclosure of Data

Your personal data may be disclosed to third parties that support the Data Controller in the provision of services. In particular, the data may be shared with:

• Payment service providers (e.g. Stripe, which manages the WooPayments platform): to process financial transactions. These entities act as independent Data Controllers for the activities within their respective areas of responsibility.
• Couriers and shipping providers: for the delivery of the purchased Products.
• Technology, IT and hosting service providers: to ensure the proper operation and maintenance of the Website.
• Email and communication service providers: for sending emails relating to orders (confirmations, shipments) and, subject to Your consent, for sending newsletters and marketing communications.
• Professionals and consultants (e.g. accountant): for the management of administrative, accounting and tax obligations.

Such entities may act:

• as Data Processors pursuant to Art. 28 GDPR, when acting on behalf of the Data Controller and according to its instructions;
• as independent Data Controllers, when they independently determine the purposes and methods of processing.

Your data will not be disseminated, meaning that they will not be made available to an unspecified number of persons.

Processing and Transfer of Data for International Operations

The processing of Your personal data is carried out in full compliance with the GDPR, regardless of Your place of residence. For sales to Customers located outside Italy, Your data, such as Your address, will necessarily be disclosed to international couriers for shipping purposes. Should we use service providers located outside the European Economic Area, we will ensure that the transfer of data takes place by adopting the appropriate safeguards provided for by the GDPR, such as standard contractual clauses.

Data Retention Period

The data will be retained for the time strictly necessary to achieve the purposes for which they were collected, and in any event no longer than the periods required by law (e.g. 10 years for tax documents).

Rights of the Data Subject

• As a data subject, You have the right to access Your data, request their rectification, erasure, restriction of processing, portability and to object to processing. You also have the right to withdraw Your consent to marketing and to lodge a complaint with a Supervisory Authority. To exercise Your rights, You may contact the Data Controller using the contact details indicated in point 1, by sending a communication to: info@maisonliberajewels.com (email) or certified email (only for communications sent via certified email) pavaniarianna@pec.it.

The data subject also has the right to lodge a complaint with the Garante per la protezione dei dati personali, as the competent supervisory authority for Italy, pursuant to Art. 77 of the GDPR. The website of the Garante per la protezione dei dati personali is: www.garanteprivacy.it.

Cookie Policy

For detailed information on the use of cookies, please refer to our separate Cookie Policy, accessible from the footer of the Website.

Amendments to this Policy

This Policy may be updated. We invite You to review it periodically.