General Terms and Conditions of Sale

Last update: 06/10/2026

PLEASE NOTE THAT SALES TO COUNTRIES OTHER THAN ITALY ARE IN THE LAUNCH PHASE AND, THEREFORE, ARE NOT YET ACTIVE.

These Terms govern:

  • the use of this Website and
  • any other Agreement or legal relationship with the Owner

in a binding manner. Capitalized expressions are defined in the relevant section of this document.

The User is requested to read this document carefully.

This Website is a service provided by:

MAISON LIBERA JEWELS DI ARIANNA PAVANI
VIA LATINA 135
00179 ROMA RM

Owner contact email: info@maisonliberajewels.com

“This Website” refers to

  • this website, including its subdomains and any other website through which the Owner offers the Service;

What the User should know at a glance

  • Use of this Website and of the Service is restricted to Users who are of legal age under applicable law.
  • Please note that certain provisions of these Terms may only apply to certain categories of Users. In particular, certain provisions may apply only to Consumers or only to Users who do not act as Consumers. Such limitations are always explicitly mentioned in each affected clause. If no such mention is made, the clauses apply to all Users.
  • The right of withdrawal applies only to European Consumers.

TERMS OF USE

Unless otherwise specified, the terms of use of this Website set out in this section apply generally.

Additional terms of use or access applicable in particular situations are expressly indicated in this document.

By using this Website, the User declares that they meet the following requirements:

  • There are no restrictions on Users in terms of whether they are Consumers or Business Users;
  • The User is of legal age under applicable law;

Account registration

To use the Service, the User may open an account by providing all required data and information in a complete and truthful manner.
It is not possible to use the Service without opening a User account.

Users are responsible for keeping their login credentials secure and confidential. To this end, Users must choose a password that meets the highest level of security available on this Website.

By creating an account, the User agrees to be fully responsible for all activities carried out using their login credentials. Users must immediately and unequivocally inform the Owner using the contact details provided in this document if they believe that their personal information, such as their User account, login credentials or personal data, has been compromised, unlawfully disclosed or stolen

Account registration requirements

Registration of a User account on this Website is subject to the conditions specified below. By registering an account, the User confirms that they meet such conditions.

  • Accounts registered by bots or any other automated methods are not permitted.
  • Unless otherwise specified, each User may register only one account.
  • Unless expressly permitted, a User account may not be shared with other persons.

Account termination

The User is free to close their account and stop using the Service at any time by following this procedure:

  • By contacting the Owner using the contact details provided in this document.

Account suspension and deletion

The Owner reserves the right to suspend or delete a User account at any time, at its sole discretion and without notice, if it deems it inappropriate, offensive or contrary to these Terms.

The suspension or deletion of an account does not entitle the User to any compensation, reimbursement or indemnity.

The suspension or deletion of an account for reasons attributable to the User does not exempt the User from paying any applicable fees or prices.

Content on this Website

Unless otherwise specified or clearly recognizable, all content available on this Website is owned or provided by the Owner or its licensors.

The Owner undertakes its utmost effort to ensure that the content provided on this Website infringes no applicable legal provisions or third-party rights. However, it may not always be possible to achieve such a result.
In such cases, without prejudice to any legal rights or claims, Users are requested to address related complaints using the contact details provided in this document.

Rights regarding content on this Website

The Owner holds and expressly reserves all intellectual property rights over the aforementioned content.

Users may not use the content in any way that is not necessary or implicit in the proper use of the Service.

In particular, but without limitation, Users may not copy, download, share beyond the limits specified below, modify, translate, transform, publish, transmit, sell, sublicense, alter, transfer/assign to third parties or create derivative works from the content available on this Website, nor allow third parties to undertake such activities through their User account or device, even without their knowledge.

Where expressly stated on this Website, the User is authorized to download, copy and/or share certain content available on this Website solely for personal and non-commercial purposes, provided that authorship attribution and any other relevant circumstances required by the Owner are observed.

Limitations and exclusions provided for by copyright law remain unaffected.

Accessibility of provided content

Content provided to this Website by Users is made available under the conditions described in this section.

Public content

Content intended to be made public will automatically be published on this Website upon upload or, at the Owner’s discretion, at a later time.

Any personal data, identifier or other information uploaded by the User together with the content (such as user ID, avatar or nickname, etc.) will appear in connection with the published content.

Private content

Private content provided by the User remains private and will not be shared with third parties or with the Owner without the User’s express consent.

Users may (and are encouraged to) consult this Website to find out who may access the content they provide.

Access to external resources

Through this Website, Users may have access to resources provided by third parties. Users acknowledge and accept that the Owner has no control over such resources and is therefore not responsible for their content or availability.

Conditions applicable to resources provided by third parties, including those applicable to any grant of rights in content, are determined by such third parties and governed by their own terms and conditions or, in their absence, by law.

Acceptable use

This Website and the Service may only be used for the purposes for which they are offered, in accordance with these Terms and applicable law.

It is the User’s sole responsibility to ensure that the use of this Website and/or the Service does not violate the law, regulations or third-party rights.

Therefore, the Owner reserves the right to take any appropriate measure to protect its legitimate interests, and in particular to deny the User access to this Website or the Service, terminate contracts, and report any objectionable activity carried out through this Website or the Service to the competent authorities – e.g. judicial or administrative authorities – whenever the User engages in, or is suspected of engaging in:

  • violations of laws, regulations and/or the Terms;
  • infringement of third-party rights;
  • acts that may considerably prejudice the Owner’s legitimate interests;
  • offences against the Owner or a third party.

TERMS AND CONDITIONS OF SALE

Paid Products

Some of the Products offered on this Website as part of the Service are provided on the basis of payment.

The fees, duration and conditions applicable to the sale of such Products are described below and in the relevant sections of this Website.

To purchase Products, the User must register or log into this Website.

Product description

Prices, descriptions and availability of Products are specified in the relevant sections of this Website and are subject to change without notice.

Although Products on this Website are presented with the greatest technical accuracy possible, representation on this Website by any means (including, as applicable, graphic materials, images, colors, sounds) is for reference only and does not imply any warranty as to the characteristics of the purchased Product.

The characteristics of the selected Product will be specified during the purchasing process.

The offer of Products is non-binding. To make a purchase, Users must submit a binding offer to purchase. Only once such offer is accepted may the contract be considered concluded.

Purchasing process

Each step, from choosing the product to submitting the order, forms part of the purchasing process.

The purchasing process includes the following steps:

  • Users are requested to choose the desired Product and verify their purchase selection.
  • After checking the information displayed in the purchase selection, Users may place the order by submitting it.

Order submission

Submitting the order entails the following:

  • Each order submitted constitutes an offer to purchase. Submission of the order creates an obligation for the User to pay the price, taxes and any additional charges and expenses, as specified on the order page.
  • If the purchased Product requires action by the User, such as providing information or personal data, specifications or special requests, submission of the order also creates an obligation for the User to cooperate accordingly.
  • Once the order has been submitted, Users will receive a receipt. Unless otherwise specified in the relevant communications, the receipt only confirms receipt of the order and does not constitute acceptance thereof.

Order confirmation

  • Unless the order receipt expressly constitutes simultaneous acceptance of the order – in which case the contract shall be deemed concluded – the purchase contract is concluded when the User receives notice of acceptance of the order.
  • Subject to availability and at the Owner’s discretion, the order will be accepted without undue delay.

Failure to accept an order does not give the User any right to make claims – including claims for damages – against the Owner.

All notifications relating to the purchasing process described above will be sent to the email address provided by the User for this purpose.

Prices

During the purchasing process and before submitting the order, Users are duly informed of all fees, taxes and costs (including any shipping costs) that will be charged to them.

Prices on this Website:

  • include all applicable fees, taxes and costs.

Promotions and discounts

The Owner may offer discounts or special promotions for the purchase of Products. Such promotions or discounts are always subject to the requirements and terms and conditions set out in the relevant section of this Website.

Promotions and offers are always granted at the Owner’s sole discretion.

Repeated or periodic promotions or discounts do not create any claim or enforceable right for Users in the future.

Depending on the circumstances, discounts and promotions apply for a specified period of time or while stocks last. Unless otherwise specified, time limitations for promotions and discounts refer to the time zone of the Owner’s registered office, as indicated in the contact details in this document.

Vouchers

Promotions and discounts may be offered in the form of Vouchers.

In the event of a breach of the conditions applicable to Vouchers, the Owner may lawfully refuse to perform its contractual obligations and expressly reserves the right to take appropriate action, including legal action, to protect its rights and interests.

Any additional or differing provisions applicable to the use of Vouchers stated on the relevant information page or on the Voucher itself shall prevail in all cases, regardless of the provisions below.

Unless otherwise specified, the following rules apply to the use of Vouchers:

  • Each Voucher is valid only if used in accordance with the methods and within the period specified on the website and/or on the Voucher;
  • The Voucher may only be redeemed in full at the time of purchase – partial use is not permitted;
  • Unless otherwise specified, single-use Vouchers may be redeemed only once per purchase and may therefore be redeemed only once even in the case of purchases paid in installments;
  • Vouchers may not be combined;
  • The Voucher must be used within the specified validity period. Upon expiry, the Voucher will be automatically cancelled. Any possibility of claiming rights, including reimbursement of the Voucher value, is excluded;
  • The User is not entitled to any credit/refund/compensation where there is a difference between the Voucher value and the value redeemed;
  • The Voucher is intended exclusively for non-commercial use. Reproduction, counterfeiting and commercialization of the Voucher are strictly prohibited, as is any unlawful activity connected with the purchase and/or use of the Voucher.

Payment methods

Details of accepted payment methods are displayed during the purchasing process.

Some payment methods are subject to additional conditions or involve additional costs. Detailed information is provided in the relevant section of this Website.

All payments are independently processed by third-party services. Therefore, this Website does not collect payment data – such as credit card numbers – but receives a notification once payment has been successfully completed. For further information on the processing of personal data and related rights, the User may refer to the privacy policy of this Website.

If a payment made using one of the available methods fails or is rejected by the payment service provider, the Owner is not obliged to fulfill the order. If payment is unsuccessful, the Owner reserves the right to request reimbursement from the User for any related expense or damage.

Retention of title

Until the Owner receives payment of the full purchase price, the User does not acquire ownership of the ordered Products.

Delivery of goods

Deliveries are made to the address indicated by the User and according to the methods specified in the order summary.

Upon delivery, Users must check the contents of the package and promptly report any anomalies using the contact details provided in this document or as described in the delivery note. Users may refuse to accept the package if it is visibly damaged.

Delivery may take place in the following countries or territories: Europe.

Delivery times are indicated on this Website or during the purchasing process.

Failed delivery

The Owner shall not be liable in any way for delivery errors resulting from inaccuracies or omissions made by the User when completing the purchase order, nor for any damage or delays occurring after delivery to a carrier appointed by the User and not proposed or approved by the Owner.

If the goods are not delivered or collected at the time or within the period established, they will be returned to the Owner, who will contact the User to schedule a second delivery attempt or agree on further measures.

Unless otherwise specified, each delivery attempt from the second onward will be charged to the User.

Provision of personal data

To access or receive some of the Products provided through this Website as part of the Service, Users may be required to provide their personal data as indicated on this Website. If the User withdraws consent to the processing of personal data required to provide the Service, the Owner reserves the right to terminate the contract with the User.

USER RIGHTS

Right of withdrawal

Unless an exception applies, the User may have the right to withdraw from the contract within the period specified below (normally 14 days) for any reason and without justification. The User can find further information on the right of withdrawal in this section.

Who the right of withdrawal applies to

Subject to any applicable exceptions indicated below, Users who are European Consumers have a statutory right of withdrawal under EU law, allowing them to withdraw from contracts concluded online (distance contracts) within the period applicable to their case, for any reason and without the need for justification.

Users who do not qualify as such may not benefit from the rights described in this section.

The Consumer is liable only for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exercising the right of withdrawal

To exercise the right of withdrawal, Users must send the Owner an unequivocal statement of their intention to withdraw from the contract.

For this purpose, Users may use the model withdrawal form available in the “definitions” section of this document.

Users are nevertheless free to express their intention to withdraw from the contract by means of an unequivocal statement in any other suitable form. In order to comply with the deadline for exercising this right, Users must send the withdrawal notice before the withdrawal period expires.

When does the withdrawal period expire?

  • In the case of the purchase of goods, the withdrawal period expires 14 days after the day on which the User or a third party – appointed by the User and other than the carrier – takes possession of the goods.
  • In the case of the purchase of several goods ordered together but delivered separately, or in the case of the purchase of a single item consisting of several lots or pieces delivered separately, the withdrawal period expires 14 days after the day on which the User or a third party – appointed by the User and other than the carrier – takes possession of the last of the goods, lots or pieces.

Effects of withdrawal

The Owner reimburses all payments received, including, where applicable, delivery costs, to Users who have correctly exercised the right of withdrawal.

However, any additional cost resulting from the choice of a particular delivery method other than the least expensive standard delivery offered by the Owner shall remain the responsibility of the User.

The reimbursement is made without undue delay and in any event no later than 14 days from the day on which the Owner is informed of the User’s decision to withdraw from the contract. Unless otherwise agreed with the User, reimbursement is made using the same means of payment used for the initial transaction. The User shall not incur any costs as a consequence of the withdrawal.

… regarding contracts for the purchase of tangible goods

Unless the Owner has offered to collect the goods, the User must return them to the Owner or to another person authorized by the Owner to receive them without undue delay and in any event no later than 14 days from the day on which the User communicated their intention to withdraw from the contract.

The deadline is met if the goods are handed over to the carrier or another authorized person before the 14-day period described above expires. Reimbursement may be withheld until the goods are received or until the User has provided evidence of having returned them.

The User is liable for any diminished value of the goods resulting from use of the goods other than what is necessary to establish their nature, characteristics and functioning.

Return shipping costs are borne by the User.

GUARANTEES

Legal guarantee of Product conformity under European Union law

Under European law, the seller guarantees the conformity of goods sold to Consumers for a minimum period of 2 years from delivery.

Where Users act as European Consumers, the legal guarantee of conformity of goods applies to items available on this Website in accordance with the laws of the country in which they habitually reside.

The national laws of that country may grant Users broader rights.

In particular, Consumers residing in France may exercise their conformity guarantee rights within two years of delivery of the goods without having to provide proof of the defect or lack of conformity. The period during which the Consumer is exempt from providing proof is reduced to six months in the case of used goods.

When exercising the guarantee right, the Consumer may choose between requesting replacement or repair of the defective goods under the conditions specified in the French Consumer Code.

This legal guarantee of conformity applies regardless of any additional commercial guarantee granted by the Owner.

The Consumer may also exercise the guarantee right for hidden defects pursuant to the relevant provisions of the French Civil Code, choosing between withdrawal from the purchase and a reduction in price.

Conformity to contract for Consumers in the United Kingdom

Users in the United Kingdom qualifying as Consumers have a right to receive goods that are in conformity with the contract.

COMMON PROVISIONS

No implied waiver

The Owner’s failure to exercise any statutory rights or claims arising from these Terms does not constitute a waiver thereof. No waiver may be considered final in relation to a specific right or any other right.

Service interruption

To ensure the best possible level of service, the Owner reserves the right to interrupt the Service for maintenance purposes, system updates or any other changes, giving appropriate notice to Users.

Within the limits of the law, the Owner reserves the right to suspend or completely discontinue the Service. If the Service is discontinued, the Owner will endeavor to allow Users to extract their personal data and information and will respect Users’ rights relating to continued use of the product and/or compensation, in accordance with the law.

Furthermore, the Service may be unavailable for reasons beyond the Owner’s reasonable control, such as force majeure events (e.g. infrastructure failures, blackouts, etc.).

Resale of the Service

Users are not authorized to reproduce, duplicate, copy, sell, resell or exploit this Website or the Service in whole or in part without the Owner’s prior written consent, expressed directly or through a legitimate resale program.

Privacy policy

Information on the processing of personal data is contained in the privacy policy of this Website.

Intellectual property

Without prejudice to any more specific provision contained in the Terms, intellectual and industrial property rights, such as copyrights, trademarks, patents and designs relating to this Website, are held exclusively by the Owner or its licensors and are protected under applicable laws and international treaties concerning intellectual property.

All trademarks – whether word or figurative – and any other distinctive signs, trade names, service marks, illustrations, images or logos appearing in connection with this Website are and remain the exclusive property of the Owner or its licensors and are protected under applicable laws and international treaties concerning intellectual property.

Changes to these Terms

The Owner reserves the right to modify the Terms at any time. In such case, the Owner will provide Users with appropriate notice of the changes.

Changes will affect the relationship with the User only from the time communicated to the User.

Continued use of the Service implies the User’s acceptance of the updated Terms. If the User does not wish to accept the changes, they must stop using the Service and may withdraw from the Agreement.

The previous version will continue to govern the relationship until the User accepts the changes. Such version may be requested from the Owner.

Exception for Consumers in France

Notwithstanding the foregoing, any change to these Terms will be communicated in writing at least one month before it becomes effective. If the Consumer (acting as such in France) does not accept the amended Terms, they will have the right to withdraw from the Agreement without prejudice and without any right to compensation within four months from the date on which the changes to the Terms became effective.

Assignment of contract

The Owner reserves the right to transfer, assign, dispose of, novate or subcontract any or all rights and obligations under these Terms, with due regard for the legitimate interests of Users.

The provisions concerning changes to these Terms shall apply.

The User may not assign or transfer their rights and obligations under the Terms without the Owner’s written consent.

Contacts

All communications relating to the use of this Website must be sent using the contact details provided in this document.

Severability

Should any provision of these Terms be or become null, invalid or unenforceable under applicable law, the nullity, invalidity or unenforceability of such provision shall not affect the validity or enforceability of the remaining provisions, which shall therefore remain valid and effective.

Governing law

The Terms are governed by the laws of the following jurisdiction, regardless of conflict-of-law principles and rules:

Europe

Jurisdiction

Exclusive jurisdiction over any dispute arising out of or in connection with the Terms lies with the courts of the place where the Owner is established, as indicated in the relevant section of this document.

Exception for Consumers

The foregoing does not apply to Users acting as Consumers.

ACCESSIBILITY

The Owner undertakes to make content accessible to Users with disabilities. If Users have a disability and are unable to access any part of this Website because of it, they must report this, including a detailed description of the problem encountered. If the problem is readily identifiable and can be resolved using standard industry information technology tools and techniques, the Owner undertakes to resolve it promptly.

Definitions and legal references

This Website (or this Application)

The structure that enables the provision of the Service.

Agreement

Any legally binding or contractual relationship between the Owner and the User governed by the Terms.

Business User

Any User who does not qualify as a Consumer.

Voucher

Any digital or paper code or voucher that allows the User to purchase the Product at a discounted price.

European (or Europe)

Applies when the User, regardless of nationality, is located in the European Union.

Model withdrawal form

Addressed to:

MAISON LIBERA JEWELS DI ARIANNA PAVANI VIA LATINA 135 00179 ROMA RM
info@maisonliberajewels.com

I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods/services:

_____________________________________________ (insert here a description of the goods/services from whose purchase you wish to withdraw)

  • Ordered on: _____________________________________________ (insert date)
  • Received on: _____________________________________________ (insert date)
  • Name of consumer(s):_____________________________________________
  • Address of consumer(s):_____________________________________________
  • Date: _____________________________________________

(sign only if this form is submitted in paper form)

Owner (or We)

Indicates the natural or legal person that provides this Website and/or offers the Service to Users.

Product

A good or service available through this Website, such as a tangible good, digital files, software, booking services, etc., and any other type of product separately defined in this document, such as Digital Products.

Service

The service offered through this Website as described in the Terms and on this Website.

Terms

All conditions applicable to the use of this Website and/or the provision of the Service as described in this document and in any other document or agreement connected thereto, in their respective most up-to-date version.

United Kingdom (or UK)

Applies when the User, regardless of nationality, is located in the United Kingdom.

User (or You)

Indicates any natural person using this Website.

Consumer

Any User qualifying as such under applicable law is considered a Consumer.

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Privacy Policy

Note on discount codes: Whilst stocks last, customers will receive a discount code to place their order from the moment the website goes live and for the following 10 days; once stocks have run out, the discount code will still be sent but will only be activated from 16 September 2026, allowing customers to place a standard order for the following 10 days

Note on images: The images of the models on this page have been generated using artificial intelligence tools and are for illustrative purposes only. The jewellery and creations shown are genuine and have been photographed.

Privacy Notice

The data you provide — surname, first name, email address and telephone number — will be used solely to process your pre-order request, contact you and send you the discount code. It will not be used for promotional campaigns or profiling.

The data will be retained until the discount code expires and deleted within the following 30 days. In the event of an order, the data collected via the landing page will be deleted within 30 days of order confirmation, subject to any legal obligations or the need to protect rights.

The data controller is Maison Libera Jewels, owned by Arianna Pavani

To exercise your data protection rights, please write to info@maisonliberajewels.com

Any orders placed on the future website will be governed by the relevant privacy policy.

This landing page does not use profiling cookies or tracking tools for advertising or analytical purposes.